SoftbritePrivacyPolicy.

We collect several categories of information in connection with the Service. The specific information collected depends on how you interact with the platform.

When you create a Softbrite account, we collect your full legal name, your email address, your country of residence, your phone number (if voluntarily provided), and any other information you choose to provide during the registration process. This information is necessary to create and manage your account, verify your identity, and communicate with you about the Service.

When you make a purchase, we collect payment card information (card number, expiration date, CVV) if paying by debit card, which is processed directly by our PCI-compliant payment processor and is not stored on Softbrite servers, bank account details and transfer references if paying through an authorized affiliate payment partner, transaction amounts, dates, and confirmation records, and billing address information if required by the payment processor.

When a domain sale is completed and proceeds are due to you, we collect your bank name and branch information, your bank account number or IBAN, your bank's SWIFT/BIC code, the account holder name, and any additional banking details required to complete an international wire transfer to your jurisdiction. This information is used solely for the purpose of disbursing your resale proceeds and is treated with the highest level of confidentiality and security.

When you visit our website, we automatically collect certain technical information through cookies and similar technologies, including your IP address, browser type and version, operating system, device type (desktop, tablet, mobile), screen resolution, referring URL (the site that directed you to our website), pages visited on our website and time spent on each page, click patterns and navigation behavior, language preferences, and timezone. This information is used to analyze website traffic, improve user experience, diagnose technical issues, and enhance the performance and functionality of the platform.

We retain records of all communications between you and the Softbrite team, including emails, support tickets, chat messages (if applicable), and any other correspondence. These records are maintained for quality assurance, dispute resolution, compliance, and service improvement purposes.

We may receive information about you from third parties, including payment processors confirming transaction status, affiliate payment partners confirming fund transfers, fraud prevention services providing risk assessments, and analytics services providing aggregated usage data. We use this information in conjunction with the information we collect directly to provide, improve, and secure the Service.

We use the information we collect for the following purposes: to create, manage, and maintain your user account, to process domain purchases and confirm transactions, to operate the managed resale service on your behalf, including all marketing, negotiation, and transfer activities, to disburse resale proceeds via wire transfer when a domain sale is completed, to communicate with you about your account, your domains, resale activity, and the status of any transactions, to send transactional communications such as purchase confirmations, disbursement notifications, and service updates, to respond to your inquiries, support requests, and feedback, to improve the website, platform, and Service based on usage patterns and user feedback, to detect, prevent, and address fraud, unauthorized access, and security threats, to comply with applicable laws, regulations, court orders, and legal processes, to enforce our Terms of Service and other agreements, and to conduct internal analysis, research, and reporting to improve our business operations and service quality.

We do not use your personal information for purposes unrelated to the Service without your explicit consent, except as required by law.

Softbrite does not sell, rent, lease, or trade your personal information to third parties for their marketing purposes. We do not monetize your data in any way other than providing the Service you have signed up for.

We may share your information in the following limited circumstances: with authorized affiliate payment partners, solely for the purpose of processing your domain purchase payment and transferring funds to Softbrite, with PCI-compliant payment processors who handle card transactions on our behalf under strict data security agreements, with banking institutions and wire transfer intermediaries involved in disbursing your resale proceeds, with professional advisors (legal counsel, accountants, auditors) who are bound by professional confidentiality obligations, with law enforcement authorities, regulatory bodies, or courts of law when required by applicable law, court order, subpoena, or governmental request, with fraud prevention and security services that help us protect the platform and our users, and with a successor entity in the event of a merger, acquisition, reorganization, or sale of all or a portion of Softbrite's assets, in which case we will notify affected users and provide an opportunity to delete account information if desired.

We do not share your personal identity, contact information, or purchase details with domain end buyers. All buyer communications during the resale process are conducted by the Softbrite resale team on behalf of the domain, without disclosing the Purchaser's identity. Your privacy is maintained throughout the resale process.

We implement reasonable and appropriate administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, destruction, or loss. These measures include encryption of sensitive data in transit and at rest, access controls limiting employee access to personal information on a need-to-know basis, regular security assessments and vulnerability testing, PCI-compliant processing of payment card information through certified third-party processors, secure storage of banking and disbursement information with restricted access, employee training on data security and privacy practices, and incident response procedures for addressing potential security breaches.

Despite these measures, no method of electronic transmission, storage, or processing is completely secure. While we strive to protect your information using commercially reasonable safeguards, we cannot guarantee absolute security. If we become aware of a security breach affecting your personal information, we will notify you and relevant authorities in accordance with applicable law.

Our website uses cookies and similar tracking technologies as described in our Cookie Policy. These technologies are used to provide essential website functionality, analyze traffic and usage patterns, improve user experience, and support marketing activities. For detailed information about the types of cookies we use, their purposes, and how to manage your cookie preferences, please refer to our Cookie Policy.

We retain your personal information for as long as your account is active or as needed to provide the Service to you. If you request account deletion, we will delete or anonymize your personal information within a reasonable timeframe, typically within thirty (30) days, except where we are required or permitted to retain certain information for legitimate business purposes or legal compliance.

Specific retention periods include: account registration information retained for the duration of your active account plus three (3) years following closure or deletion, transaction records, purchase history, and financial records retained for seven (7) years in accordance with US tax and financial reporting requirements, communication records retained for three (3) years for quality assurance and dispute resolution, usage and technical data retained in aggregated or anonymized form indefinitely for analytics and service improvement, and banking and disbursement information retained for seven (7) years for financial compliance or until you request deletion after all transactions are complete.

When retention periods expire, we delete or permanently anonymize the information so that it can no longer be associated with you.

Depending on your jurisdiction and applicable data protection laws, you may have certain rights regarding your personal information. These may include the right to access the personal information we hold about you and receive a copy, the right to request correction of any inaccurate or incomplete information, the right to request deletion of your personal information (subject to our legal retention requirements and legitimate business needs), the right to restrict or object to certain types of processing of your information, the right to data portability (receiving your information in a structured, commonly used, machine-readable format), and the right to withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us at support@Softbrite.com. We will verify your identity before processing your request and will respond within thirty (30) days. In some cases, we may need to request additional information to verify your identity, or we may need additional time to fulfill your request, in which case we will notify you of the extension.

Please note that exercising certain rights (such as deletion) may affect our ability to provide the Service to you. If you request deletion of information necessary for the operation of your account or the managed resale service, we will explain the implications before proceeding.

Softbrite is based in the United States. If you are accessing the website or using the Service from outside the United States, including from countries in the European Economic Area (EEA), the United Kingdom, Africa, Asia, or any other region, your personal information will be transferred to, stored in, and processed in the United States.

By creating an account and using the Service, you expressly consent to this transfer and processing. We take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy, regardless of where it is processed. Where required by applicable law, we implement appropriate safeguards for international data transfers, including standard contractual clauses or other legally recognized mechanisms.

The United States may have data protection laws that differ from those in your jurisdiction. By using the Service, you acknowledge this difference and consent to the processing of your information under US law and this Privacy Policy.

The Softbrite Service is not directed to individuals under the age of eighteen (18). We do not knowingly collect, solicit, or store personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take immediate steps to delete that information from our systems.

If you are a parent or guardian and believe that your child has provided personal information to Softbrite, please contact us at support@Softbrite.com, and we will take prompt action to remove the information and close any associated account.

Our website may contain links to third-party websites, services, or platforms that are not operated or controlled by Softbrite. This Privacy Policy applies only to information collected through the Softbrite website and Service. We are not responsible for the privacy practices, security measures, or content of any third-party website or service. We encourage you to review the privacy policies of any third-party sites you visit.

Some web browsers transmit "Do Not Track" (DNT) signals to websites. There is currently no universally accepted standard for how websites should respond to DNT signals. At this time, Softbrite does not alter its data collection or usage practices in response to DNT signals. If a uniform standard is established in the future, we will review and update our practices accordingly.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, the right to opt out of the sale of personal information (note: Softbrite does not sell personal information), and the right to non-discrimination for exercising your privacy rights. To exercise these rights, contact support@Softbrite.com.

If you are located in the European Economic Area (EEA) or the United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR) or the UK GDPR, including all the rights described in Section 7 of this Privacy Policy, the right to lodge a complaint with your local data protection supervisory authority, and the right to object to processing based on legitimate interests. The legal bases for our processing of your personal information include performance of a contract (providing the Service), legitimate interests (improving the Service, fraud prevention, security), compliance with legal obligations, and consent (where applicable). For GDPR-related inquiries, contact support@Softbrite.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Updated versions will be posted on this page with a revised effective date. Material changes will be communicated to registered users via email.

We encourage you to review this Privacy Policy periodically. Your continued use of the website or Service after any changes take effect constitutes your acceptance of the revised Privacy Policy.